I love this. I’m lucky enough to be ‘allowed’ to have thinking time at MPOW – it’s part of our job and often leads to new and interesting things. It’s not necessarily sitting-still-thinking, it might be an informal discussion over coffee with a colleague gathering ideas, or reading a blog post, or talking about twitter, or bouncing an idea for a research project.
All of this ‘thinking’ time means I am better prepared when I talk with academics, I know more about library services and options and I’m a more informed library professional. This is good.